The Challenge
This company is a US-based buying group that has unique challenges with how they process orders. They had needed to move away from a heavily customized and managed legacy ERP system for more than ten years. Moreover, financial, distribution and electronic data interchange (EDI) modules needed to be integrated, as well as implement a customer facing portal.
How It Was Solved
- This complex project was delivered in less than a year
- Orders were place by customers manually, via EDI and through an optical character recognition (OCR) solution. Those orders were then automatically copied into vendor orders. Vendor discounts were also automatically applied.
- This project was completed in highly unique business requirements:
- Multiple order sources
- Discounting
- Mirrored financial transactions in accounts payable and accounts receivable
The Results
The implemented solution allows the company to operate their business management systems with a small staff. Additionally, the web portal gives visibility to their customers to see invoices and statements—decreasing the need for customers to have to make separate requests. The solution also has decreased the time from invoice to payment.
As a result of this successful partnership, we remain in constant communication with this client to help with their ongoing system enhancements and requests.
